Other systems:
“My software’s no longer being supported. They’ve stopped making updates.”
With EDC-MoveStar®:
You’ll never be left behind. We release updates every few weeks,
based on customer & industry asks, to ensure we evolve alongside your business needs.
Other systems:
“I have no access to the software developers. It seems like my requests are never taken care of.”
With EDC-MoveStar®:
Your voice matters to us! You’ll always have access to a dedicated support team that’s large enough to support all of our
customers, and that works closely with you to address your needs/requests.
Other systems:
“Customer service is hard to reach. I can’t get anyone on the phone.”
With EDC-MoveStar®:
Help is just a call away. Here, you have direct lines to both customer service and leadership. When you
need assistance, you’ll speak to a real person the first time around.
Other systems:
“I’m having to teach my software company about the industry.”
With EDC-MoveStar®:
Our team has over two decades of experience in moving & storage, relocation, & mobility – it’s not new to us, and EDC-MoveStar® reflects that.
We speak your language!
Other systems:
“They said it was for all move types, but it’s only for local moves.”
With EDC-MoveStar®:
Whether it’s residential, removals, commercial, local, long distance, office, forwarding, asset-based, COD, US Government, US Military, US
Embassy, & more - EDC-MoveStar® is built to handle them all, no matter the type, size, or location.
Other systems:
“Limited accounting & invoicing options.”
With EDC-MoveStar®:
Offers comprehensive financial tools, from invoicing to detailed reporting, giving you everything you need to manage your business
efficiently. We also integrate with your accounting system(s), including QuickBooks, Great Plains, Sage, and more.
Other systems:
“Dispatching isn’t optimized for long distance moves.”
With EDC-MoveStar®:
Whether it's local or long-distance, our dispatch functionality is designed to streamline operations, track progress in real-time, and ensure
your team is always on the right track.
Other systems:
“I wish the notes/info we input on one page would auto-transfer to others so I didn’t have to flip between pages.”
With EDC-MoveStar®:
Automatically sync your data across all relevant pages, so you never have to flip between screens or manually transfer information.
Input once, and EDC-MoveStar® takes care of the rest, saving you time and reducing errors.
Other systems:
“There’s no mobile app, or they only have it for either Android or Apple.”
With EDC-MoveStar®:
Our mobile app is fully compatible with both Android and iOS/Apple, ensuring your team stays connected and productive no matter what device they use.
Access all the features you need, on the go, with no limitations.
Other systems:
“The inventory forms are hard to fill out and submit.”
With EDC-MoveStar®:
Our auto-fill feature populates your forms with the information you've already entered in your customer/lead profile or inventory, etc., making it
faster and more accurate to fill out and submit.
Other systems:
“The software is still being developed, and it feels like I’m having to wait for basic features to be rolled out.”
With EDC-MoveStar®:
Our platform is comprehensive and ready to go, with all the essential features you need already available. We continuously enhance the software,
but you’ll never have to wait for the basics to be rolled out — they’re already in place.
Other systems:
“Once we paid them & signed the contract, support was little to none.”
With EDC-MoveStar®:
From onboarding to ongoing support, our dedicated team is always available to assist you. You can live chat, call, or text our team for assistance.
You do not pay extra for support and training and we do not limit how many times you can call or email.
Other systems:
“The CRM function isn’t tailored for movers/moving companies.”
With EDC-MoveStar®:
Our CRM functionality is specifically designed to handle the unique needs of the moving industry. It helps you manage leads, track customer
interactions, and streamline communication — all in a way that’s perfectly suited to your business processes.
Other systems:
“No automated reporting makes it time-consuming to analyze our data.”
With EDC-MoveStar®:
Provides automated, customizable reports, powered by our private and secure EDC® MERCED™ AI. MERCED™ helps you quickly analyze
your data without the manual work, so you gain valuable insights in seconds, not hours.
Other systems:
“The software isn’t easily customizable. It’s cookie-cutter at best.”
With EDC-MoveStar®:
Our software is fully configurable and fully customizable to meet your specific needs, whether it’s adding a button, custom fields, configuring
dashboard, or anything else. From workflows to features, you have the flexibility to tailor EDC-MoveStar® to fit your business — no one-size-fits-all
approach here. Your customizations do not get lost when we release new software features.
